FlowHealth Collector is the app for lab collectors — field COVID testing and stationary lab reception in one product.

Two modes — on-site collection and stationary lab reception — with shared primitives and very different pacing.

Gloved hands, field conditions. Research came before pixels — interviews with real collectors drove most of the functional changes.

Opening the app

Fast, light launch. The splash is the only moment the app speaks about itself.

FlowHealth Collector — app launch
App launch.

Accredited entry

Short, recognisable auth — same screen for FlowHealth staff and third-party accredited specialists.

FlowHealth Collector — login and password recovery
Login flow — sign in, recover password, confirmation.

New order

Practice, location, test. Location is the switch between on-site PSC and stationary lab reception.

FlowHealth Collector — new order and location picker
New order — practice, collection location, test. Location picker in a bottom sheet.

Collection kit workflow

Set a barcode, scan it, review. Three patient-ID paths — QR, search, new — all land at the same review screen.

FlowHealth Collector — collection kit workflow
Collection kit workflow — set barcode, scan, review the order.

Printing on the tube

Bluetooth pairing rebuilt as three illustrated steps, with a “hold the button 10–15 seconds” cue from the interviews.

FlowHealth Collector — Bluetooth printer pairing
Bluetooth printer pairing — prompt, pair, confirm.

What shipped

Closing note

A field tool at home in both a corporate lobby and a lab — two flows, one muscle memory, gloves-friendly throughout.